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FAQ LIST

  • Do you comply with financial regulations?

    Yes, we conduct all arbitrage transactions in compliance with international AML (Anti-Money Laundering) standards.

  • Is my personal information secure?

    Yes, all customer data is encrypted and securely stored within on AWS servers in the U.S.., and managed in compliance with GDPR and CCPA.

  • How do I file taxes?

    We offer downloadable transaction records in PDF and Excel formats, which you can submit to your tax advisor as needed. While automatic filing is not currently available, we provide all supporting documents.

  • Can U.S. residents use the service?

    Yes, U.S. residents are eligible to use our service. We provide all necessary transaction and interest income details at year-end for IRS reporting.
     

  • How do I change my registered wallet address?

    For account security purposes, requests to change your wallet address must be made through the email account you used during registration.
    You can update your wallet address directly in the 'Withdraw' menu. 

     

    #Customer Inquiry

  • Is customer support available in multiple languages?

    Yes. While our primary service language is English, we offer multilingual support depending on client demand and region. Please let us know your preferred language when contacting us, and we’ll do our best to accommodate.

     

     

    #Customer Inquiry

  • Who do I contact if I have questions about my account or withdrawals?

    Our dedicated support team is available via email, chat, or phone. Whether you need help with account settings, withdrawal procedures, or investment strategy questions, we’re here to assist promptly and professionally.

     

    #Customer Inquiry

  • How do I track my investment performance?

    After investing, you can monitor your performance in real time through the Arbitrage menu. You can also view transaction summaries and detailed histories. Transparency is one of our core values.

     

    #Customer Inquiry

  • What is the minimum investment amount?

    The minimum investment amount is 100 USDT. This amount has been set to ensure platform stability and investment efficiency. If you have any questions about additional investment conditions or processes, please feel free to contact us at your convenience.
     

     

    #Customer Inquiry

  • How can I get started with GOLDEPOT?

    You can create an account by filling out the registration form on our official website. Account verification and submission of your Tether (USDT) wallet address are required only when you're ready to begin investing.

     

     

    #Customer Inquiry

CEO : Craig Drayton-Chambers
GOLDEPOT | Add. : 6 Princes Avenue Liverpool L8 2TA United Kingdom
Business Registration Number: 12579973
Support : support@goldepotx.com

Toll-free number : +44 808 531 0314 (UK)
Toll-free number : +1 866 612 3231 (US)
COPYRIGHT GOLDEPOT. ALL RIGHTS RESERVED.
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